Sell 5X More & 10X Faster with WhatsApp Catalog Automation
Transform your regular WhatsApp Catalog into a Smart Catalog with Picky Assist WhatsApp Catalog Automation
Why WhatsApp
Catalog Automation?
With 80% of customers favoring messaging apps, WhatsApp lets you connect with them instantly, improving engagement and response rates.
Unlike traditional websites, WhatsApp reduces drop-offs by offering a frictionless shopping experience, leading to higher conversions.
Customers can browse products, place orders, and complete transactions without ever leaving WhatsApp, ensuring a smooth and hassle-free experience.
Shoppers can explore your catalog and place orders directly through WhatsApp, eliminating barriers like app downloads or account registrations.
Configure delivery settings, pickup options, package defaults, and automate order fulfillment with in-house or third-party logistics.
Deliver quick replies, suggest relevant products, and provide real-time assistance, enhancing customer satisfaction and loyalty.
Regular WhatsApp Catalog Vs
Picky Assist Powered Catalog
The Perfect Fit for Any
Business Selling Products
E-commerce
Showcase featured products, accept orders via WhatsApp, and sync seamlessly with your existing online store.
Restaurants & Cafes
Allow customers to browse your menu and place orders instantly for dine-in, takeaway, or home delivery.
Grocery Stores
Eliminate unstructured and lengthy WhatsApp chats by enabling customers to check product availability and place orders effortlessly.
Jewelry Brands
Let customers explore collections, chat for recommendations, and track orders all within WhatsApp.
Automobile Dealerships
Display vehicle options, assist customers with inquiries, and allow test drive bookings or even direct orders via WhatsApp.
Electronics & Gadgets Stores
Enable customers to browse and purchase gadgets directly on WhatsApp, providing a personalized and interactive shopping experience.
Key Features That
Drive More Sales
Easy Product Management
Upload and manage products effortlessly with a user-friendly interface that automatically syncs with your WhatsApp catalog.
Automated Inventory Management
Eliminate customer disputes by automatically stopping sales on WhatsApp when a product is out of stock. Inventory is auto-tracked for seamless management.
End-to-End Order Management
Easily manage all WhatsApp orders through a powerful, user-friendly web-based dashboard. Approve, reject, void, edit, and collaborate on orders seamlessly.
Seamless Payment Collection
Collect payments without leaving WhatsApp using native WhatsApp Payment Integration for Indian numbers, and share payment links for customers in other countries.
Advanced Delivery Integrations
Manage delivery operations directly from your WhatsApp catalog with flexible in-house delivery settings and third-party logistics integrations.
GST-Compliant Invoicing on WhatsApp (India Only)
Automatically generate a GST-compliant invoice and send it to your customer after their order, right on WhatsApp.
Auto-Sell Products via Meta Paid Ads
Start promoting your products on Instagram and Facebook with ads that direct customers to WhatsApp, automating the sales process seamlessly.
Chat & Buy on WhatsApp
with Assisted Commerce
Let customers view product details on WhatsApp, chat with human agents to clarify their doubts, and have agents place orders on their behalf using the assisted commerce model. Easily collaborate with a large number of customers through Picky Assist Teambox.
InstantCode Ordering
Turn any ad, video, social post, or offline campaign into an instant sales channel by letting customers order products on WhatsApp simply by sending a unique product code.
Industry Best
WhatsApp Catalog Automation
Let customers view product details on WhatsApp, chat with human agents to clarify their doubts, and have agents place orders on their behalf using the assisted commerce model. Easily collaborate with a large number of customers through Picky Assist Teambox.
Why Picky Assist is the
Smart Choice
Picky Assist WhatsApp Catalog Automation Vs Others
FAQs
Can Picky Assist automate my existing WhatsApp Catalog connected to a regular WhatsApp Business App?
No, to enable automation, you need to migrate your WhatsApp Catalog from the regular WhatsApp Business App to WhatsApp Business API.
How does payment integration work in India?
WhatsApp Payments for businesses in India are enabled through Razorpay and PayU. Businesses must activate a payment gateway with one of these providers to seamlessly use WhatsApp Native Payment Automation.
Can businesses outside India use WhatsApp Catalog?
Yes, WhatsApp Catalog is available globally, but WhatsApp Payments are currently limited to India and Singapore. Businesses in other countries can collect payments using Picky Assist Payment Links.
Can I use WhatsApp Catalog for services instead of products?
No, unlike the WhatsApp Business App, the WhatsApp Business API does not support service listings.
How many WhatsApp Catalogs can be linked to a number?
You can create multiple catalogs, but only one catalog can be active at a time per WhatsApp number.
Can I recover abandoned carts via WhatsApp?
Yes, if your online store or app supports sending webhooks for abandoned carts, you can use Picky Assist to send WhatsApp reminders with the cart details to customers.
Can I sync my existing inventory management system with WhatsApp Catalog in real time?
Yes, you can use Picky Assist Connector to integrate and sync inventory from any online system in real time.
How many WhatsApp Catalogs can be linked to a number?
You can create multiple catalogs, but only one catalog can be active at a time per WhatsApp number.
Can I integrate WhatsApp Catalog with delivery partners?
Yes, if your delivery partner provides an API, you can use Picky Assist’s HTTP API module to automate order fulfillment.
Does the delivery support integration with logistics partners?
Yes. You can manage your own delivery setup, enable self-pickup, or integrate third-party logistics partners like Delhivery within the delivery module.
What does the GST invoicing feature include? (only for India)
Generates and sends a GST tax invoice on WhatsApp for every order with your business details, logo, and automatic tax calculation per product. You can also collect your customer’s GSTIN for B2B customers, choose when it’s triggered, and download invoices anytime from your dashboard.
Will the customer get the updated invoice automatically?
No, updated invoices aren’t resent automatically. If the order amount changes after the invoice has already been sent, you’ll get the option to decide whether to send the revised invoice to the customer.
Do Picky Assist or WhatsApp charge extra fees for orders?
No, Picky Assist and WhatsApp do not charge per order. Picky Assist follows a monthly or yearly subscription model, and WhatsApp charges apply only when sending the product catalog to customers.
Can I integrate Google Pay, PhonePe, or Paytm with WhatsApp without a payment gateway provider?
No, UPI IDs must be generated via a payment gateway. However, you can accept orders and send a personalized QR code for payment via Google Pay, PhonePe, or Paytm. But this won’t offer a seamless experience, and auto-reconciliation and confirmation won’t work.
Who settles payments collected via WhatsApp Payments?
Your payment gateway provider (e.g., Razorpay, PayU) settles payments as per their standard settlement cycle (typically T+1 day). Picky Assist and WhatsApp do not handle payments or settlements.
Is there a limit to the number of products in a WhatsApp Catalog?
Yes, a WhatsApp Catalog can have up to 500 products.
Can I send product collections via WhatsApp in bulk?
Yes, businesses can send a WhatsApp template containing curated product collections to multiple customers in bulk, with options to filter based on conditions like “not ordered in the last X days”.
Can I use WhatsApp Catalog without an inventory management system?
Yes, you can manage inventory using Picky Assist’s built-in inventory management tool.
How does delivery fulfillment work?
Businesses are responsible for product delivery.
Can WhatsApp Catalog be integrated with Swiggy & Zomato in India?
Currently, Swiggy & Zomato do not offer public API access for integration. However, if a business obtains API access, Picky Assist can facilitate the integration.
What all can I set up within the Delivery Integration?
You can configure shop details, pickup options, package defaults, delivery locations, delivery methods, and order-level delivery actions from a single dashboard.
What happens to the invoice if I make changes to an order?
The invoice automatically updates to match the latest order details.Also you can choose the order stage that triggers the invoice, and send it to your customer on WhatsApp.
Can I download invoice details in excel format for filling GST?
Yes, you can download the invoice details in excel format for the purpose of reconciliation and can share with your tax consultant for filling the GST
Stop Thinking Start Automating
your WhatsApp Catalog with
Picky Assist Today
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